For many years private and trade customers have dealt with instrument cluster, ecu repairs and complicated and expensive pixel repairs with either very expensive new units on exchange or simply with second hand instrument clusters purchased from reputable vehicle dismantlers/ breakers parts recyclers and nowadays ebay. We have a strong trading policy with regard to resets repairs warranties and storage and recording of vehicle details as advised by uk trading standards. Recently and in the past BBC news at 10 in 1995, BBC Top Gear and various investigative journalists have approached many legitimate and many non, repair companies to test and secretly record quotes. We make it clear if we undertake an instrument cluster repair with mileage reset/correction with no vehicle present ie for export using either walk in or mobile service written documentation plus id may be required , noted and kept on file. In many cases if all memory units /shadow memories are corrupt or have to be changed due to kph/mph conversion or display units replaced due to pixel repairs we often ask customers to declare to the best of there ability the last recorded mileage subject t terms and conditions.
We have taken advise from local trading standards due to various press releases. Determined mileage fraudsters may purchase equipment from the internet often of poor quality from countries in Europe, or China and Russia delivered by international couriers purchased using money transfers. Our feeling is if stringent measures & punishments for dodgy vehicle resellers , where in place for these few individuals, rather than valid repair/reset agents , acting in good faith and strictly working on clients instructions (subject t&c plus use of disclaimers)
we conclude. We will still offer a value for money instrument repair /reset service until car manufactures offer car owners a full life time parts inc. Fitting of replacement instrument clusters, coding as odos designed to trip last 999,999 miles/km often fail and are expensive to replace. we will offer our valued repair service or reset/correction service on recycled units.